Sales & Distribution Management
Contact center (inbound/outbound telesales/telemarketing call center and telecollection) and back-end processing areas (new account management, pick-up payment and collection) using various patterns. Direct Selling Consumer Banking Products (Lending & Funding).
- Telesales and Telemarketing, including inbound sales.
- Telephone Verification.
- Customer Service and Maintenance Call Center, including IVR
- Information Update
- Telephone Mystery Shopper
- Tele-Collection/ Desk Collection
- Merchant Acquisition
People Management – Head Hunting
Managing the people/HR process including recruitment service, payroll etc.
- Recruiting right Candidates.
Training & People Development
Our training and development solutions are designed to help organizations and individuals improve personal competence and soft & technical skills – core enablers of sustainable business development and competitive advantage. Our trainers are market practisioners, where they’re able to share.
- Training and upskilling
- Development Program
- Soft skill improvement
In close partnership with our clients, developing business transformation strategies and implementation to improve business performance.
Our management consulting services focus on our clients’ most critical issues and opportunities: strategy, marketing, organization, operations, technology, transformation, digital, advanced analytics, corporate finance, mergers & acquisitions and sustainability across all industries and geographies. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect from optimizing the sum of the parts, not just the individual pieces.